Lessons commence with agreement on level of commitment, regular or slot-reserved.
Cancellations: Cancellations within 48 hours and no-shows will be charged the lesson fee. However lessons may be rescheduled at short notice in extenuating circumstances (subject to availability and must be taken within same billing period).
Planned absences: Please inform me of absence in advance. I am happy to reschedule lessons when pre-arranged. Rescheduled lessons must be taken within the same billing period.
Teacher absences: If I am unable to teach you I will give you ample notice and reschedule your lesson at a mutually convenient time.
Expiry of block booked lessons: Lessons booked in blocks of 6 should be taken within 12 weeks, and blocks of 12 should be taken within 15 weeks. Exceptions made at discretion and in mutual agreement.
Refunds: No refunds are available on block-booked lessons if you terminate lessons after they have begun.
Termination of lessons: I would appreciate advance notice if you wish to terminate lessons.